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37% packet loss from UPC ireland


Nollog
03-14-2011, 01:26 PM
Hi, I'm having the same issues, sent an email and got a good, helpful response.
Love ovh.

UPC to OVH traffic is severely limited, other Irish ISP's don't suffer
this problem.

I've contacted UPC, but they haven't replied yet.
I've also tested the speeds from your demo.ovh.net service multiple
times and multiple files, and the speeds match what my server gives.

Niall
05-21-2010, 03:03 PM
Hi Eric,

Could you send your server number to 'support@ovh.ie' please and we'll check this out.

Thanks,
Niall.

Eric
05-20-2010, 02:27 PM
It does not appear to be just ICMP.
My SSH keeps freezing, even just typing one line of text sometimes I have to wait 5-10secs for it to show up.

But if i SSH into my server at another provider, and from there SSH to ovh it works fine that way.

Something between UPC/OVH is broken.

Niall
05-20-2010, 10:29 AM
Hi Eric,

We've had some maintenance on our entire network to prevent some traffic problems that we were having. Full details re here:

http://status.ovh.net/?do=details&id=89

Niall.

Eric
05-19-2010, 07:27 PM
I have been getting very severe packet loss from my isp UPC to OVH.

Ping statistics for 91.121.85.*:
Packets: Sent = 5359, Received = 3329, Lost = 2030 (37% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 1321ms, Average = 108ms

I can ping the server fine from other ISP, but UPC can access other sites fine so nothing wrong there.
Seems to be some problem with the link between UPC and OVH.
Not really sure which end is to blame but looks like OVH from my traceroute.

Tracing route to ns352*.ovh.net [91.121.85.*]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms DD-WRT [10.0.0.1]
2 16 ms 10 ms 19 ms 089-100-129001.ntlworld.ie [89.100.129.1]
3 * 12 ms 16 ms 188.141.126.193
4 68 ms 79 ms 34 ms 089-101-174158.ntlworld.ie [89.101.174.158]
5 32 ms 113 ms 147 ms 84.116.238.34
6 28 ms 20 ms 18 ms 84-116-130-241.aorta.net [84.116.130.241]
7 27 ms 30 ms 32 ms 84-116-130-150.aorta.net [84.116.130.150]
8 73 ms 209 ms 218 ms te2-2-1.ar6.lon3.gblx.net [64.212.107.13]
9 * 35 ms 30 ms 30g.ldn-1-6k.routers.ovh.net [213.251.130.53]
10 68 ms * * 20g.rbx-1-6k.routers.chtix.eu [91.121.131.13]
11 125 ms 130 ms 109 ms rbx-23-m1.routers.ovh.net [213.251.191.64]
12 31 ms 30 ms * ns352*.ovh.net [91.121.85.*]
13 47 ms 46 ms * ns352*.ovh.net [91.121.85.*]
14 57 ms * 204 ms ns352*.ovh.net [91.121.85.*]