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Server EG BestOF 09 Activated - ns200349.ovh.net


Eric
09-20-2009, 11:54 AM
A windows license works on both the 32 and 64 bit versions.

Niall
09-17-2009, 05:28 PM
Hi Romulo,

Unfortunately you will to pay for the 64-bit OS if you wish to change. The 32-bit licence has already been paid for by OVH, and a second licence would then be needed for the 64-bit OS.

Niall.

brhosting
09-17-2009, 05:06 PM
Thanks again Niall. That's what I was thinking, that my OS wasn't using all the server's resources. Would I have to pay extra to have a 64-bit version installed?

Thanks in advance.

Best Regards,
Romulo Freitas

Niall
09-17-2009, 04:54 PM
Hi Romulo,

Looks like its the 32-bit Windows OS....

See HERE

Server will need a 64-bit OS to use all the RAM.

Niall.

brhosting
09-17-2009, 04:38 PM
Hello Niall. Thanks a lot for your reply. I'm sending you a imageshack link because I was unable to upload the screenshot. Please check http://img12.imageshack.us/img12/285/ns200349ovhnet.png

I look forward to hear from you soon.

Best Regards,
Romulo Freitas

Niall
09-17-2009, 03:59 PM
Hi Romulo,

I see you are running a Windows Server. We need you to send us a screenshot from the Task Manager or System Information to confirm that it has only 2GB.

Once we confirm that, we will organise the necessary upgarde.

Niall.

brhosting
09-17-2009, 02:40 PM
Hello there Niall ;DDD. The servername is ns200349.ovh.net.

I look forward to hear from you.

Best Regards,
Romulo Freitas

Niall
09-17-2009, 09:18 AM
Hi,

In order to check this out, I need you to confirm the server name or the order number of the server in question......

Thanks,
Niall.

brhosting
09-17-2009, 03:10 AM
Dear OVH Support Team,

I'm so impressed with the speed which my server was setup! I've ordered it less than one hour ago and I'm already setting things up! Thanks very much! However, I would like to ask you guys to check the amount of memory of it. It was supposed to have 8GB instead of the current 2GB RAM. Could you please have a check on it as soon as possible?

Thanks in advance for your reply and for your efforts.

Best Regards,
Romulo Freitas